ACR Bivy Help Center

Recent Articles
Hardware Specifications
The Bivy Stick is lightweight, weatherproof (IPX7), and includes dedicated buttons for SOS and check-in, USB-C charging, 120-hour battery life, and GoPro mount compatibility—making it a durable and reliable tool for outdoor communication.
Bivy Stick Duty Cycle
Mailbox Checks - Every 15 minutes the modem will wake up and do a mailbox check. It will try for 5 minutes and if it doesn't get the response, it will quit trying to save battery and then try again in 15 minutes (not 13) from that point. The timer is ...
What weather Provider do we use for marine weather
We use XWeather The source we use combines multiple weather models including ECMWF and GFS.
How does the "refresh" button work on the weather forecast
When you refresh a weather forecast it will pull the weather from the bivy users current location **For accurate weather forecasts be sure you've enabled the bivy app access to your location
How many credits do Marine Forecasts cost?
Marine and Premium forecasts cost 2 credits. Standard forecasts cost 1 credit.

Popular Articles
How Do Credits Work?
Each credit is one action on the Bivy Stick. If you go over your monthly credit limit, even way off-the-grid, you can still use your Bivy Stick. You will simply be charged an overage charge for each additional credit used. 1 Credit Each 1 message ...
What Happens if a Message Is Sent When the Bivy Stick Is Turned Off?
If someone sends you a message when your Bivy Stick is turned off, the message will sit on the servers at Iridium for 5 days. If your device is turned on within those 5 days, the message will be delivered to your Bivy Stick when it is turned on. If ...
How Do I Sync Phone Contacts?
iPhone (iOS) Open your phone’s Settings app and scroll down to find the Bivy app. Tap on Bivy, then enable the Contacts permission toggle. Once enabled, the Bivy app will automatically access your phone’s contact list when creating a message. Android ...
Charging Your Bivy Stick
The Bivy Stick charges using a USB-C cable and can be charged via any USB charge port. Use the supplied USB-C to USB-A cable or any other USB-C cable. The power indicator light will flash while charging. Once the Bivy Stick is fully charged, the ...
Activating and Deactivating Bivy Sticks in the Portal
Activating To activate a Bivy Stick it needs to be added to your portal (https://www.bivygate.com/enterprise). Once it's been added follow these steps: 1. Make sure you're on the Customers Tab from the top, then locate your Bivy Stick (you can type ...

Knowledge Base