How Do I Change the Email Address on My Account
To change the email address on your account you'll need to contact
support@bivy.com.
1. Send them the old email address and the new email address.
2. Once they update it, you'll receive a reset password email to the new email address. This link will expire in 10 minutes. You can always request a new password reset in the Bivy app if the link expires.
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How do I find my bivy email address?
Your Bivy email address follows this format +1bivynumber@sms.bivygate.com. For example if your bivy number is 254-355-0122 your bivy email address is +12543550122@sms.bivygate.com.
How to Change the Username on My Account
To change the username on your account please contact: support@bivy.com. 1. Send your old username and the new username you would like. 2. Once they update it, you'll need to log out of the app and back in to see the change.
Joining a Group via Email or Text (SMS)
Joining a group via Email or SMS (text message) connects the people who have service. When an email or phone is added as a member, a message is sent to them. It includes a link to join the group. When they click on that, it adds the recipient to the ...
There's a Charge on My Account Before My Renewal Date
We do a pre-authorization on your card 5 days before your renewal to ensure it will go through successfully. We do this in case there's a problem with your card (expired expiration, etc.), so you have time to correct the issue before the renewal date ...
How 2-way Messaging Works in New Zealand
Option 1: SMS Texting Select your contact in the Bivy App, and send a message. The contact will receive an SMS notification on their phone. 3. Your contact will be able to click the link and reply to messages on the webpage. Option 2: Bivy App-to-App ...