How to Update Firmware

How to Update Firmware

Occasionally a firmware update is required to improve the performance of the Bivy Stick and enable new features. Before you start, make sure the Bivy Stick is plugged into power.

1. Open the Bivy app and connect the Bivy Stick.

2. Then tap on "Settings", and you'll see the firmware version listed here. If an update is needed, you'll see a green "Update" button.


3. Before you start, make sure the Bivy Stick is plugged into power.

**If the firmware update fails, delete the app and reinstall for a fresh version.  

 


    • Related Articles

    • Messages Aren't Sending

      Make sure you have the Bivy Stick outside with a clear view of the sky. Is your Bivy Stick active on one of our data plans? Is the status light blinking? When you send a message the "Status" light will begin to blink yellow and continue blinking ...
    • There's a Charge on My Account Before My Renewal Date

      We perform a pre-authorization on your card 5 days before your renewal date to help ensure the payment will process successfully. This allows time to resolve any issues with the payment method on file, such as an expired card or incorrect billing ...
    • How to Change the Username on My Account

      To change the username on your account please contact: support@bivy.com. 1. Send your old username and the new username you would like. 2. Once they update it, you'll need to log out of the app and back in to see the change.
    • Location Sharing in a Group

      As long as you are in a group, your Location will be shared with other members of the group at regular intervals, unless you joined via email or text invite. If you are in service, it will be updated every minute. If you are out of service, your ...
    • How to Track and Share Location with Friends and Family

      1. Open the Bivy App and choose “Stick” from the bottom menu, then connect your Bivy Stick. 2. Tap on the “Share Location” button. 3. Type the names of the recipients you want to share your track with and press send. This will send them a private URL ...