Messages Aren't Sending

Messages Aren't Sending

  • Make sure you have the Bivy Stick outside with a clear view of the sky.
  • Is your Bivy Stick active on one of our data plans?
  • Is the status light blinking?
    • When you send a message the "Status" light will begin to blink yellow and continue blinking until the message has sent. If the "Signal" light turns off before the message sends that means the modem is off. Press the power button once quickly to wake up the modem and continue sending your message.
  • Check to see that the firmware is up to date on your Bivy Stick.
    • To check firmware you will need to connect your Bivy Stick in the app and then go to settings. Check to see that you are on [v43]. If your firmware is older than that, then you will need to update it.

    • Related Articles

    • Sending Messages To Iridium Satellite Phones

      When sending a message to an Iridium satellite phone, it requires pre-pending the number with 8816 or 8817 followed by the eight-digit number. Sending messages to Iridium Satellite Phones has not been tested by our team.

    • How to Send and Receive Messages

      Sending Messages: Sending messages is quick and easy. Go to the Messages tab and click the new message icon. In the "To:" field, start typing your contact and select their phone number or email. Type your message and press "Send" on the right. ...

    • What to Expect for Turnaround Time When Sending Bivy Stick Text Messages

      Satellite messaging is not like cellular messaging. With cellular, it's almost instantaneous when you have service. With satellite messaging, you don't maintain a constant connection. We rely on brief connections to send small bursts of data. The ...

    • What to Expect for Turnaround Time When Sending Bivy Stick Text Messages

      Satellite messaging is not like cellular messaging. With cellular, it's almost instantaneous when you have service. With satellite messaging, you don't maintain a constant connection. We rely on brief connections to send small bursts of data. The ...

    • How to Send Group Messages

      To Message the group, click on the Group Message button. This will take you to the group message thread. Enter text and tap on Send. The group message thread can also be accessed on the Messages screen. When someone joins a group, the first time they ...