What Happens to My Credits When I Cancel?
If you cancel the plan, you will lose any unused credits. The phone number assigned to the device will be discontinued. When you startup the plan again, you will be assigned a new phone number and start over with monthly credits.
Related Articles
How Do Credits Work?
Each credit is one action on the Bivy Stick. If you go over your monthly credit limit, even way off-the-grid, you can still use your Bivy Stick. You will simply be charged an overage charge for each additional credit used. 1 Credit Each 1 message ...
How Do I Cancel My Subscription?
To cancel/deactivate your subscription follow these steps in the Bivy App: 1. From the main menu in the app choose “Settings” in the top right corner 2. Then choose “Bivy Stick Account” (you may need to login here if not already) 3. From the Account ...
Do I Get to Keep My Unused Credits Each Month?
YES! Any unused credits will roll over as long as you continue the monthly plan.
How Do I Deactivate/Cancel My Bivy Stick Subscription?
To cancel your Bivy subscription, follow these steps in the Bivy app: 1. Open the Bivy app and tap on "Settings" in the top right corner 2. Now choose "Bivy Stick Account" (you may need to log in at this point, if not already) 3. Scroll to the bottom ...
What Happens if a Message Is Sent When the Bivy Stick Is Turned Off?
If someone sends you a message when your Bivy Stick is turned off, the message will sit on the servers at Iridium for 5 days. If your device is turned on within those 5 days, the message will be delivered to your Bivy Stick when it is turned on. If ...