What to Expect for Turnaround Time When Sending Bivy Stick Text Messages
Satellite messaging is not like cellular messaging. With cellular, it's almost instantaneous when you have service. With satellite messaging, you don't maintain a constant connection. We rely on brief connections to send small bursts of data. The whole process is generally quick, but it can take several minutes even in good sky visibility. Low orbit satellites are constantly moving across the sky. This is why the signal LED light is constantly changing from green, to yellow, to red. This is NORMAL. When the LED is green, it will send or receive pretty quickly.
You can increase the signal strength by orienting the device straight up and by not covering or obstructing it with anything. If there is no signal LED then the device is on standby to preserve the battery. That does not mean there are no satellites visible.
The device will wake up when you send a message or press the power button once quickly. Every 15 minutes it will wake up to check for new messages. You can also do a mailbox check to check for messages manually.
Related Articles
What to Expect for Turnaround Time When Sending Bivy Stick Text Messages
Satellite messaging is not like cellular messaging. With cellular, it's almost instantaneous when you have service. With satellite messaging, you don't maintain a constant connection. We rely on brief connections to send small bursts of data. The ...
Testing Your New Bivy Stick
After your device has been activated through the Bivy App, we recommend testing it to ensure you are ready for your first adventure. To test your device, power it on and place it outside with a clear view of the sky then follow these steps: Put your ...
Messages Aren't Sending
Make sure you have the Bivy Stick outside with a clear view of the sky. Is your Bivy Stick active on one of our data plans? Is the status light blinking? When you send a message the "Status" light will begin to blink yellow and continue blinking ...
Texting in Australia and New Zealand with a Bivy Stick
* Sending messages from an Australian number to a US Bivy number is not supported so if most of the recipients you text are Australian/New Zealand numbers it will work best to choose a Bivy Australian number/plan when you activate your Bivy stick. ...
Charging Your Bivy Stick
The Bivy Stick charges using a USB-C cable and can be charged via any USB charge port. Use the supplied USB-C to USB-A cable or any other USB-C cable. The power indicator light will flash while charging. Once the Bivy Stick is fully charged, the ...