Why is my Location Wrong?

Why is my Location Wrong?

If you initiate a Check-In message or share your location from the Bivy app, it will use your phone's GPS to generate the location.  To ensure your location is accurate there are a few settings to verify: 

1. Check to see that your location services are on.
2. Make sure you've allowed the Bivy app access to location services under your phone's settings. You can access this from your phone's settings > apps > Bivy.  We recommend you have it set to "Always" or "While using the app".
3.  Do not log in to your account with multiple devices.  

If you initiate a Check-In message from the Bivy Stick, it will use the Bivy Stick's GPS.  

    • Related Articles

    • Location Sharing in a Group

      As long as you are in a group, your Location will be shared with other members of the group at regular intervals, unless you joined via email or text invite. If you are in service, it will be updated every minute. If you are out of service, your ...

    • The Weather Forecast Is Not Showing the Correct Location

      Aeris is the weather provider we use for our forecasts. When retrieving weather reports, the Bivy Stick uses your phone's GPS to determine the location, so it's important that your phone's location services are on. You can also check that you have ...

    • How to Track and Share Location with Friends and Family

      1. Open the Bivy App and choose “Stick” from the bottom menu, then connect your Bivy Stick. 2. Tap on the “Share Location” button. 3. Type the names of the recipients you want to share your track with and press send. This will send them a private URL ...

    • Creating a Waypoint

      A waypoint is any location you'd like to mark on your map. To create a waypoint, go to the "Map" screen. Tap on the Waypoint icon in the bottom left corner . Press the "Create New Waypoint" button. Select the waypoint location and enter a name. You ...

    • How to Send an SOS

      If you need to contact emergency services, you can use the SOS feature. This service is available worldwide. SOS on the Bivy APP (recommended) Choose SOS from the main"stick" menu. (Don't worry, there are many warnings to make sure you do not ...