FAQs
How Do the Monthly Plans Work?
Monthly Plans Monthly plans are active for 30 days from the activation date and automatically renew unless canceled before the renewal date. Any unused credits will roll over to the next month as long as your subscription remains active. If you ...
Can the Bivy Stick be Used as a PLB and Can the SOS Work Without a Subscription?
PLB’s are only used for emergencies. They send out an emergency beacon message with your location and then the rescue party comes for you. They are only 1-way. You can’t communicate at all with them. They’re just for emergencies. But they also have ...
Can the Bivy Stick Be Used on Multiple Phones?
It can be used by multiple phones, but only one phone at a time. Any phone that connects to the Bivy Stick will need to download the Bivy App and create their own profile (which is free). The first phone to connect will create the master account and ...
Tips for preserving Your Bivy Stick's Battery Life
To help extend the life and performance of your Bivy Stick's battery, follow these best practices: Store them at a partial charge: Aim for 40–60% state of charge. This minimizes stress on the battery chemistry—avoid storing them fully charged (100%) ...
Are There Any Countries Where it Is Illegal to Take a Bivy Stick?
The Bivy Stick is designed to work worldwide, anywhere you have a clear view of the sky. However, it is the user’s responsibility to understand and comply with all local laws and regulations regarding satellite communication devices in the countries ...
How to Get Added to Our Mailing List
https://www.bivy.com/register
What Is the Difference Between a PLB and the Bivy Stick?
PLBs are only used in the case of an emergency. They send out an emergency beacon message with your location and then the rescue party comes for you. They are only one-way communication. You can’t communicate at all with them, and they are just for ...
What Is the Size of the Bivy Stick Threads for Mounting?
Standard 1/4" x 20
What Is the Warranty on the Solar Panel?
30-day money back guarantee or 1-year warranty on the panel.
What Is the GPS Accuracy of the Bivy Stick?
10 meters or around 30 feet in ideal conditions. In poor sky visibility it will be less.
Warranty
We will warranty the device to be free from defects in materials or workmanship for one year from the date of purchase. The warranty does not apply to: - Cosmetic damage, such as scratches, nicks, and dents. - Consumable parts, such as batteries, ...