FAQ
Portal Billing & Invoicing
1. Billing and invoicing in the Portal is done on the 1st of every month. You will be charged for each Bivy Stick that renewed or was activated during the previous month. For example, on May 1st you will be invoiced for all activations and renewals ...
Activating and Deactivating Bivy Sticks in the Portal
Activating To activate a Bivy Stick it needs to be added to your portal (https://www.bivygate.com/enterprise). Once it's been added follow these steps: 1. Make sure you're on the Customers Tab from the top, then locate your Bivy Stick (you can type ...
Adding Bivy Sticks to Your Portal
1. Log into your portal and choose the "Customers" tab from the top 2. Now select from the top right 3. Type in the 16-digit IMEI# and choose "Add Bivy Stick" (To find the 16-digit IMEI# open the Bivy App and connect your Bivy Stick. Then tap on ...
Setting Up Your Portal
To set up your portal go to https://www.bivygate.com/enterprise/account and sign in using your credentials. You will see two categories at the top. The "Account" tab and the "Customers" tab. The "Account" tab is where you'll add your company ...