FAQs
How does the "refresh" button work on the weather forecast
When you refresh a weather forecast it will pull the weather from the bivy users current location **For accurate weather forecasts be sure you've enabled the bivy app access to your location
How many credits do Marine Forecasts cost?
Marine and Premium forecasts cost 2 credits. Standard forecasts cost 1 credit.
What happens if I request a Marine Forecast and I'm on land?
If you request a Marine forecast while located on land, the app will return a General weather forecast for your current location. However, if you request a Marine forecast for another location where marine forecast data is available, the app will ...
Bivy Stick Modem Cycle Behavior
Device Power On - When the device is trying to get a signal strength at startup, it will only try for 3 minutes and then quit to save power. When the device is powered on but asleep and the power button is pushed to wake up the modem, it will stay on ...
How to properly dispose of a defective Bivy Stick
The Bivy Stick contains a lithium battery so proper disposal is important. We recommend dropping it off at an e-waste recycle center, or you can ship it to us, and we we will recycle it for you. ACR Electronics Inc. 5757 Ravenswood Road Ft. ...
How do I find my bivy email address?
Your Bivy email address follows this format +1bivynumber@sms.bivygate.com. For example if your bivy number is 254-355-0122 your bivy email address is +12543550122@sms.bivygate.com.
SkyRouter
Bivy has partnered with SkyRouter, a platform designed for centralized device and fleet management. SkyRouter allows you to track, monitor, and message multiple devices from a single dashboard. SkyRouter is an advanced solution, so we need to set up ...
Bivy Stick vs Bivy Stick MESH
Comparison Chart
Comparison Chart of our Competitors
What Are Your Terms and Conditions
https://www.bivy.com/subscription-terms
Can Bivy Stick Integrate with PredictWind?
We integrate with PredictWind where you will be able to track on the Bivy Stick and have your locations go to PredictWind using their tracking visualization software in real time. To register for this you'll need to contact PredictWind and provide to ...
How to Download Your Tracks
Follow these simple steps to download your tracks in KML format: 1. Open Your Browser: Navigate to bivy.com. 2. Access Your Profile: Go to "My Account" located at the top right of the homepage. From the dropdown menu, select "Profile". You'll be ...
What to Expect for Turnaround Time When Sending Bivy Stick Text Messages
Satellite messaging is not like cellular messaging. With cellular, it's almost instantaneous when you have service. With satellite messaging, you don't maintain a constant connection. We rely on brief connections to send small bursts of data. The ...
Can I Rent a Bivy Stick?
Contact https://www.outfittersatellite.com/bivy-stick-rental.html for Bivy Stick rentals.
What Is the Difference Between the Standard Forecast and the Premium Forecast?
The difference between the two forecasts is that the Standard forecast provides 3 days of weather information, while the Premium forecast provides 7 days of weather information. Standard Premium
How Do I Sync Phone Contacts?
iPhone (iOS) Open your phone’s Settings app and scroll down to find the Bivy app. Tap on Bivy, then enable the Contacts permission toggle. Once enabled, the Bivy app will automatically access your phone’s contact list when creating a message. Android ...
What Is the Waterproof Rating?
The device has an IPX7 waterproof rating, meaning it is fully protected against dust and sand and has been tested to withstand immersion in water from 15 cm to 1 meter for up to 30 minutes.
What Happens if a Message Is Sent When the Bivy Stick Is Turned Off?
If someone sends you a message while your Bivy Stick is turned off, the message will remain on Iridium’s servers for up to 5 days. If you turn your Bivy Stick on within that time, the message will be delivered once the device reconnects to the ...
Charging Your Bivy Stick
The Bivy Stick charges via a USB-C cable and can be powered by any standard USB power source. You may use the included USB-C-to-USB-A cable or any compatible USB-C cable. While charging, the power indicator light will flash. Once the Bivy Stick is ...
Do You Have an API?
If you have an event, or product, or service that needs to share locations or messages from Bivy Sticks to your servers, then we have an API to share with you that will allow it through web-hooks. There is no charge for the API, if no modifications ...
Bivy Stick Lights and Their Meanings
Status Light Indicators Blinking Yellow A message is currently being sent to the satellite network. Once the yellow blinking stops, all queued messages have been successfully sent. Blinking Green You have received a message. Connect your phone to the ...
What Is Satellite Messaging?
How to Update Firmware
Occasionally a firmware update is required to improve the performance of the Bivy Stick and enable new features. Before you start, make sure the Bivy Stick is plugged into power. 1. Open the Bivy app and connect the Bivy Stick. 2. Then tap on ...
Sending Messages To Iridium Satellite Phones
When sending a message to an Iridium satellite phone, it requires pre-pending the number with 8816 or 8817 followed by the eight-digit number. Sending messages to Iridium Satellite Phones has not been tested by our team.
What Is the Battery Expiration Date or Lifespan
There is no specific expiration date for the battery; however, after approximately 500 charge-and-discharge cycles, the battery will typically retain about 60–80% of its original capacity. Like all lithium batteries, these batteries also experience ...
How to Connect to Bluetooth
Connecting to Bluetooth is fast and simple. First, make sure the device is powered on. Open the app and go to the STICK menu (Located in the bottom tabs). Steps (First Time Setup): Open the app and go to the STICK menu (Located in the bottom tabs) ...
Changing Temperatures Between Celsius and Fahrenheit
1. Tap on "Settings" in the upper right corner 2. Look for the toggle that says "Use Metric" and turn it on
Tech Specs
Size 4.47” (L) x 1.85” (W) x 0.83” (D) 11.35 cm (L) x 4.7 cm (W) x 2.11 cm (D) Weight 3.35 oz (100 g) Rechargeable Battery Lithium Ion Polymer (1400 mAh) Battery Life Up to 120 hrs with standard operation at default setting Water Rating IPX7 ...
If I Press the SOS Button Is it Covered in the Monthly Fee?
24/7 SOS monitoring is included with your service. When the SOS button is activated, Global Rescue will coordinate and dispatch the appropriate search and rescue response based on your location and situation. Additional rescue insurance coverage is ...
What Happens to My Credits When I Cancel?
If you cancel your plan, any unused credits on the account will be forfeited. The phone number currently assigned to your device will also be discontinued. If you reactivate service in the future, your device will be assigned a new phone number, and ...
Do I Get to Keep My Unused Credits Each Month?
YES! Any unused credits will roll over as long as you continue the monthly plan.
How Do Credits Work?
Each credit is one action on the Bivy Stick. If you go over your monthly credit limit, even way off-the-grid, you can still use your Bivy Stick. You will simply be charged an overage charge for each additional credit used. 1 Credit Each 1 message ...
How Do I Cancel My Subscription?
To cancel/deactivate your subscription follow these steps in the Bivy App: 1. From the main menu in the app choose “Settings” in the top right corner 2. Then choose “Bivy Stick Account” (you may need to login here if not already) 3. From the Account ...
Can the Bivy Stick be Used on Multiple Phones?
The Bivy Stick can be used with multiple phones, but only one phone can be connected to the device at a time. Any user who plans to connect to the Bivy Stick should download the Bivy App and create their own profile before going off-grid. The first ...
What to Expect for Turnaround Time When Sending Bivy Stick Text Messages
Satellite messaging is not like cellular messaging. With cellular, it's almost instantaneous when you have service. With satellite messaging, you don't maintain a constant connection. We rely on brief connections to send small bursts of data. The ...
What Satellite Service Does the Bivy Stick Use?
We use the Iridium network which has complete global coverage with 66 low-Earth orbiting active satellites. These satellites orbit at an altitude of 485 miles, circling the Earth once every 100 minutes. https://www.iridium.com/network/ **Although ...
What Is the Size of the Battery?
1400mAh
What Is the Battery Life?
Approximately 100 hours Tracking 24/7 will be more like 80 hours
What Is a Mailbox Check?
After you send a message or location, the Bivy Stick modem will stay on for 15 minutes to send the message and also listen for incoming messages. Every 15 minutes the modem will wake up and do a mailbox check. It will try for 3 minutes and if it ...
How Long Does it Take to Charge a Bivy Stick With the Solar Panel?
It takes approximately 2-3 hours to charge under ideal conditions. **For the best results, place the solar panel at a 45-degree angle in sunlight. Cloudy days may not generate sufficient current to charge.
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